Privacy Policy

Rossi Components Sdn Bhd (“Rossi Components,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable laws and best practices.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Contact Information: Name, email address, phone number, company, and address.
  • Technical Data: IP address, browser type, operating system, and website usage patterns.
  • Communications: Information you provide through inquiries, forms, newsletters, or requests for quotes.
  • Transactional Information: If applicable, details regarding purchases, orders, or service agreements.

We collect this information only when voluntarily provided by you or through automated website tools (e.g., cookies and analytics).

2. Use of Personal Information

Personal information collected may be used for the following purposes:

  • Responding to inquiries and providing requested services.
  • Processing orders, quotations, and contracts.
  • Improving our website, products, and services.
  • Sending updates, promotional materials, or newsletters (with your consent).
  • Complying with legal obligations and regulatory requirements.
3. Sharing of Information

Rossi Components will not sell, rent, or trade your personal information. We may share information with:

  • Subsidiaries and affiliates, such as CHL Foam and SpringTech Manufacturing Sdn Bhd, for operational purposes.
  • Service providers assisting with website management, IT services, logistics, or marketing.
  • Legal authorities, when required by law or regulation.

All third parties are required to maintain the confidentiality and security of your information.

4. Data Retention

Personal information will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, your information will be securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, or similar technologies to:

  • Improve website functionality and user experience.
  • Analyze site usage and trends.
  • Personalize content or marketing materials.

You may disable cookies through your browser settings, but certain website functions may be affected.

6. Security of Information

Rossi Components implements reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal information.
  • Opt-out of receiving marketing communications.
  • Withdraw consent for data processing.

To exercise your rights, please contact us using the details below.

8. Changes to this Privacy Policy

Rossi Components may update this Privacy Policy from time to time. Updated versions will be posted on the website with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

9. Contact Information

For questions or concerns regarding this Privacy Policy or your personal data:

Rossi Components Sdn Bhd
Address:
LOT 12507, NO.3, JALAN INDUSTRI 4, 
KAMPUNG BARU SUNGAI BULOH,
TOPAZ INDUSTRIAL CENTRE,
SEKSYEN U4, SHAH ALAM,
40150 SELANGOR DARUL EHSAN

Emai:
enquiries@rossi.com.my